Comprehensive view of quality service

Heedbook is a first online AI-based software for evaluating and boosting customer loyalty. To get started, register in the system.

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Where can you use heedbook?


help desk consultants


employee of service points

State-owned enterprises

service support assistants
help desk consultants

Beauty salons, clinics and hotels

reception staff
check in staff

Restaurants and cafes

bar cashiers

Transportation companies

booking clerks
help desk consultants
landing zone employees

Does not distract employee while working

Heedbook works in the background mode and shows all data in real time. The system doesn't bother the customer and doesn't affect employee performance.

Easy to install

Heedbook doesn't require additional equipment. You only need to have Internet access and a webcam with a built-in microphone.

Erp and crm integration

Heedbook provides you with the extensive API for enrichment of customer information in CRM. We support integration with common CRM and ERP systems. Learn more

Data anonymization

You can work with Heedbook absolutely safely. The system uses a cryptographic protocol and safe Microsoft data storage.


Analyzed dialogues


Employee loading


Level of customer satisfaction

Compatible with a large number of web cameras


Demonstrates targeted advertising. Analyzes the customer attention and reaction to the media content.

Heedbook webcam

170' ultra wide-angle lens, integrated microphone. High quality audio and video.

Other webcams

Any wide-angle webcam with a quality built-in microphone and USB connection.

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